Support

We take pride in fast and efficient help with technical problems related to our products. If you have not received a responce in more than 3 hours, it is probable that either our or your spam filter blocked the e-mail. Please re-send your query with your phone number to make sure we can get through to you. Also try alternating the wording of the message to make sure it will get through to us.*

* We are located in Europe, which means that e-mails that arrive between 1AM-6AM GMT can take up to 5 hours to be responed. We apologize to our users on the other side of the planet for getting a bit slower service in the evening hours.

General issues

Product issues

Other

To help as maintain fast and efficient trouble shooting, please be as specific as possible when describing the problem. Every detail can help us solve your problem faster.

Please describe your problem:

You can reach technical support directly at:
support@dtptools.com
Quoting from emails from our customers:
"I AM EXTREMELY HAPPY WITH THE CUSTOMER SERVICE I HAVE RECEIVED!!!! Thank you."
"Thanks so much for your quick response, everything works ok now."
"Thanks for your fast reply and for solving this so quickly, I'm impressed!"
Filling your e–mail address is only optional, but please do not forget to include some contact info, if you want us to get back to you.
E–mail adresses submitted in this form or used for contacting us are used solely for sending you requested information or providing assistance.